I hadn't envisioned getting a business broadband package was going to be quite as challenging as it has been. I spent a good 90 minutes of my time on the phone to various companies. Half the problem is communicating with the call centre staff and getting through to the right people in the first place, and also speaking to staff who know nothing about running a business or their own company's packages.
I eventually stuck with O2 as I use them for my home broadband. I was told it would take 2 weeks (1 week after the office rental charges start!) but have received confirmation today that it will in fact take them 24 days to set it up. All this and a stonking £67 connection charge. I am now desperately looking for a suitable dongle in the meantime that won't cost a fortune so that we can at least use the office!
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